P2P - Unable to create requisition from external webshop (Chrome)


What is the issue?

Unable to create requisition from an external webshop (Chrome)

Cause:

Recently Chrome has updated its security/cookies policy which may cause failure for punch out/external webshop products.

Chrome Version: 84.0.4147.105 

Chrome related updates:

https://www.chromestatus.com/feature/5633521622188032

https://www.chromestatus.com/feature/5088147346030592

Resolution:

  1. Open the Chrome Browser
  2. Open "Chrome://flags" 
  3. Search for SameSite in Search Dialogue
  4. Disable both: A) SameSite by default cookies and B) Cookies without SameSite must be secure
  5. Click on Relaunch

Please find the below screenshot for your reference.

Chrome Update

NOTE: If you are still facing the issue, or if you have any queries, please create a case in ServiceNow