Dear Valued Customer,

At Basware, our goal is to ensure we are supporting you in generating continuous value from your Basware solutions. Within Professional Services, this means continually investing in our expertise, strengthening regional best‑practice capabilities, and equipping our teams to help you achieve faster adoption, deeper insights, and long‑term optimizations.

As part of this ongoing investment, we have reviewed our Professional Services pricelist and will be introducing an updated version effective March 1, 2026.

Please note:

• The new pricelist applies only to services quoted after March 1, 2026.
• It does not affect any active agreements or contracted services.
• Offers made before March 1 will remain valid for 60 days from the offer date, unless otherwise stated.

In addition, as you plan your upcoming projects, we’d welcome the opportunity to discuss how our enhanced partner‑enabled approach and expanded partner ecosystem can support your transformation goals. We’re here to help you choose the path that delivers the greatest value, speed, and flexibility for your organization.

Mark Johnston
Chief Customer Officer