Summary:

This article presents the latest updates available through various resources aimed at enhancing your user experience with Basware. Here are the key insights and updates to help you make the most of our tools and services: 

Valuable Tools and Updates:

Basware’s Success Hub, integrated into the Basware Customer Support Portal, serves as a dynamic resource empowering customers with knowledge articles, best practices, and educational material.  Latest highlighted topics include:

General guidance:

• Basware's Communication and Escalation Channels providing insights on efficient interaction with Basware.
• A comprehensive guide to Basware's compliance resources.
• Key information on end-of-life of CloudScan 2.0.
  

Network topics:

• Guidance on how to receive more e-invoices from your suppliers.
• Unlocking the Power of Smart PDF: Your Comprehensive Guide
  

Invoice Ready topics:

• Explore InvoiceReady's reporting capabilities - Basware Customer Support (service-now.com)
• Unlocking Insights: Your Guide to Invoice Ready's Latest Features - Basware Customer Support (service-now.com)
• Streamlining Invoice Management with InvoiceReady - Basware Customer Support (service-now.com)
  

 Basware’s Customer Support Portal introduces new enhancements: 

• Request Report functionality: Request reports anytime via the Request a Service self-service feature. 
• 
• Multilingual Chat: Get help in your preferred language with our new chat feature. 
• Request a Service feature: Exciting updates to improve your experience. 
• Release notes: Stay informed with the latest release notes. 
• Basware's blog: Insights and upcoming updates to keep you ahead. 
  

Important Update: Finland VAT Change Effective September 2024

To ensure compliance with tax authorities, it is essential to update your Basware solutions accordingly:

• Finnish VAT change 2024/2025
• Latest blog article for  more general information about this change.
• Should you need specific assistance about this particular topic, request a service through the link to reach our Basware Delivery team.
  

Experience the Benefits Today:

Visit our resources today and start experiencing the benefits of these updates:

For further assistance, please contact Basware support via chat by clicking the button available on the support portal.