Summary:

The purpose of this document is to explain why batch action to update payment term code might not be working.

The batch action shows successful according to the Activity Centre, but the payment term code field has still the old value. 

 

Instructions:

This behavior of payment term code is based on the supplier lookup List Configuration.

There is a setting in Supplier lookup list configuration for Payment term code. Depending on which, the behavior is as follows:

• if enabled - Updating via "Update Header Data" (Batch action) does not work in this case. The payment term code will be overwritten automatically based on the new supplier, if user changes the supplier on the invoice.

• If disabled - The user can update the Payment Term Code using "Update Header Data". However, Important Note:

When it is disabled, and the user changes the supplier in a document, the Payment Term Code will not update automatically.
In such cases, the user must manually update the Payment Term Code from the UI for each affected document.

 

If you wish to update the Payment Term Code in batch, a configuration change will be required. Please note that this change may impact system behavior as described above.

If you face this issue, please contact Basware Support through a case to analyze your current configuration and for the next steps.