Summary:
How to change mailserver settings in Basware IP.
Resolution:
You need to change the mailserver details in your IP system. These settings are made on two different places.
- In IP Admin > System administration > Configuration > Parameters.
Parameter name: EMAILHOSTADDRESS (Description of the parameter: Email server IP address). If the parameter is not available in the list, you can add it by clicking "Add" and searching for the parameter in the drop down list. - Change the value of the parameter to the IP address belonging to the new mailserver.
- In IFace configuration tool -> Stop iFace (IFace must be stopped in order to make changes.)
- Navigate to Tools -> Service Options -> Mail Options.
- Edit the values under General Mail Options, and add the details of the new mailserver.
- Start iFace.
Please contact your local IT Department if you need help making these changes.