There was a disruption in the Basware AP Automation and Procurement Production and Pre-Production service.

Disruption Started: June 09, 2026 06:08 UTC
Disruption Ended: June 09, 2026 10:01 UTC

Impact Summary

A disruption was identified in the AP&P service. The service was unavailable, and users might have experienced errors when attempting to access it.

Status Update 11:50 UTC: Service level is now restored back to normal.

Status Update 10:15 UTC: We have identified the root cause and successfully implemented a fix at 10:01 UTC. The service is currently stable, and we continue to closely monitor the situation.

Service Incident ID: BWPB0048902

Please Note: We will be publishing an External Root Cause Analysis Report to provide a more comprehensive summary for this event. We will aim to publish this report within 15 business days, please check-in to the portal at that time to see the final report. See KB article BWKB0016100 for instructions on how to access the final report.

Further Support

If you would like to raise a case regarding this issue, please use this link: Support case.